Privacy Policy
Notice of Privacy Practices
This Notice of Privacy Practices explains how your medical information may be used and disclosed, as well as your rights regarding your health information under the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws. “Protected health information” (PHI) refers to data about you, including demographic details, which may identify you and pertains to your past, present, or future physical or mental health, condition, and associated healthcare services. We recognize that your medical information is of a personal nature, and we are dedicated to safeguarding it. The records we maintain regarding the care and services you receive are essential to ensure we deliver the highest quality care while adhering to specific legal requirements. Please take a moment to review this notice carefully.
Uses and Disclosures of Health Information
Treatment: We may use your health information to provide, coordinate, or manage your medical care and treatment. This may include sharing your information with healthcare professionals involved in your care.
Payment: We may use and disclose your health information to bill and collect payment for the services we provide to you. This may include sharing your information with insurance companies or other third-party payers.
Health Care Operations: Your health information may be employed as needed to support our daily operations and management. This may include using information about the services you received for budgeting, financial purposes, complying with legal requirements, and participating in government-mandated reporting.
Required by Law: We may use or disclose your health information when required by law, such as reporting certain diseases to public health authorities.
Legal Proceedings: Your health information may be disclosed in response to a court order, subpoena, or other legal processes.
Worker’s Compensation: We may disclose your health information as necessary to comply with worker’s compensation laws.
Public Health Reporting: We may disclose your health information to public health agencies as mandated by law. For example, certain communicable diseases must be reported to the state’s public health department in accordance with legal requirements.
Appointment Reminders: We may contact you to remind you of upcoming appointments, tests, or follow-up care via phone call, email, text messaging.
Data Sharing and Transfer: Your data will not be transferred to external organizations under any circumstances.
Data Protection Measures: Access to your data is strictly limited to authorized personnel only. All data is protected using industry-standard encryption methods during storage and transmission. Regular security audits are conducted to ensure the ongoing protection and integrity of your data. Technical and organizational safeguards are in place to prevent unauthorized access, disclosure, or sharing of your information.
Other Uses and Disclosures Requiring Your Authorization: Any disclosure or use of your health information for purposes not mentioned above necessitates your explicit written authorization. If you later change your mind after granting authorization for the use or disclosure of your information, you may submit a written revocation of the authorization. Note that our decision to revoke the authorization will not impact or reverse any prior use or disclosure of your information that occurred before we received notice of your decision.
Opt-Out Options and Mobile Information
You have the right to opt out of receiving marketing communications from us at any time by:
SMS: Replying “STOP” to any SMS message you receive from us. Email: Clicking the “unsubscribe” link in any email you receive from us.
Account Settings: Updating your preferences in your account settings on our website.
More on mobile information usage, collection, and privacy
Our SMS program provides updates, notifications, and promotional messages related to our services. By subscribing to our SMS program, you consent to receive SMS messages at the phone number provided. Message frequency may vary based on your interaction with our service. We do not share your mobile information with third parties or affiliates for marketing or promotional purposes. Additionally, all the categories of personal data mentioned above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances. However, we may share your data with trusted service providers who assist us in operating our SMS program, provided they agree to keep your data confidential and use it solely for the purpose of providing services on our behalf.
You have the right to access, correct, verify, or remove your personal information at any time. To manage your information, please contact us at (803)226-7760.
Opt-Out Option: If you wish to opt-out of receiving SMS messages, you may do so at any time by replying “STOP” to any of our messages or by contacting us directly at 803-226-7760. Opting out will not affect your other interactions with our services.